> ## Documentation Index
> Fetch the complete documentation index at: https://docs.operata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account properties

> The accountProperties fields Operata's Cloud Collector attaches to every Amazon Connect Contact record — group ID, platform name, AWS account number, instance ID, and region.

The `accountProperties` object identifies the Operata account, Amazon Connect instance, and AWS region a Contact belongs to. The Cloud Collector attaches it to every Contact record it ships to Operata.

## Schema

```json theme={null}
"accountProperties": {
  "operataGroupId": "a28453f9-abab-cdcd-efef-84d9e67ac297",
  "operataGroupName": "Operata Demo",
  "service": "Amazon Connect",
  "serviceAccountNumber": "012345678910",
  "serviceInstanceId": "62e2306a-aaaa-bbbb-cccc-5a1508195aa5",
  "region": "ap-southeast-2"
}
```

## Fields

| Name                   | Type          | Required | Description                                                                                       | Example                                |
| ---------------------- | ------------- | -------- | ------------------------------------------------------------------------------------------------- | -------------------------------------- |
| `operataGroupId`       | string (UUID) | yes      | Operata Group ID assigned at account creation. The credential identifier used in API requests.    | `a28453f9-abab-cdcd-efef-84d9e67ac297` |
| `operataGroupName`     | string        | yes      | Friendly name of the Operata account.                                                             | `Operata Demo`                         |
| `service`              | string        | yes      | Contact-center platform the contact came from. Always `Amazon Connect` for pages in this group.   | `Amazon Connect`                       |
| `serviceAccountNumber` | string        | no       | AWS account number that owns the Amazon Connect instance. Present when CTR collection is enabled. | `012345678910`                         |
| `serviceInstanceId`    | string (UUID) | no       | Amazon Connect instance ID. Present when CTR collection is enabled.                               | `62e2306a-aaaa-bbbb-cccc-5a1508195aa5` |
| `region`               | string        | no       | AWS region the Amazon Connect instance runs in. Present when CTR collection is enabled.           | `ap-southeast-2`                       |