> ## Documentation Index
> Fetch the complete documentation index at: https://docs.operata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account

> Account properties the Agent Experience Collector attaches to every NICE CXOne Interaction record, identifying the Operata group and source platform.

The `accountProperties` object identifies the Operata group a NICE CXOne Interaction belongs to. The Agent Experience Collector attaches it to every Interaction record it streams from the NICE CXOne platform.

## Schema

```json theme={null}
"accountProperties": {
  "operataGroupId": "a28453f9-abab-cdcd-efef-84d9e67ac297",
  "operataGroupName": "Operata Demo",
  "service": "NICE CXOne"
}
```

## Fields

| Name               | Type          | Required | Description                                                                                     | Example                                |
| ------------------ | ------------- | -------- | ----------------------------------------------------------------------------------------------- | -------------------------------------- |
| `operataGroupId`   | string (UUID) | yes      | Operata Group ID assigned at account creation. The credential identifier used in API requests.  | `a28453f9-abab-cdcd-efef-84d9e67ac297` |
| `operataGroupName` | string        | yes      | Friendly name of the Operata account.                                                           | `Operata Demo`                         |
| `service`          | string        | yes      | Contact-center platform the Interaction came from. Always `NICE CXOne` for pages in this group. | `NICE CXOne`                           |