> ## Documentation Index
> Fetch the complete documentation index at: https://docs.operata.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Jabra quick start.

> The Engage range of Headsets can provide additional data to Operata for some unique insights, but there are some prerequisites.

To collect Jabra Engage headset statistics and call control here's what you need to do.

## Have compatible Jabra Headsets

* Models that currently support **headset statistics** capability are:

  * *Jabra Engage 40*

  * *Jabra Engage 50*

  * *Jabra Engage 50 II*

  * *Jabra Engage 55 (limited data)*

  * *Jabra Engage 65 (limited data)*

  * *Jabra Engage 75 (limited data)*

* For **Headset Call Control** capability enabled by the Operata agent collector Chrome/Edge extension (muting the Jabra Headset, mutes the softphone etc) lower levels of Jabra headsets are also supported.

  * Jabra Evolve range

  * *Jabra Engage 40*

  * *Jabra Engage 50*

  * *Jabra Engage 50 II*

  * *Jabra Engage 55*

  * *Jabra Engage 65*

  * *Jabra Engage 75*

***

## Preparation

#### Stats Collection

* Both the **Jabra Chrome Host** and **Jabra Browser integration chrome extension** need to be installed on supported OS and Browsers (Chrome and Edge).

* Select the button below to see the latest details and software links from Jabra.

[Jabra stats software details](https://developer.jabra.com/sdks-and-tools/legacy#end-user-components-for-legacy-sdks)

* The firmware on your Jabra Headset may need to be updated to the latest version using the [Jabra Direct](https://www.jabra.com.au/software-and-services/jabra-direct) application.

* Jabra headset data collection needs to be enabled in Operata, just [contact Operata](mailto:help@operata.com) and we will do this.

#### Headset Controls

Jabra device call control for Amazon Connect based solutions **is already part** of the Operata Chrome and Edge extension - see details below.

[Amazon Connect headset control software details](https://developer.jabra.com/sdks-and-tools/amazonconnect)

***

## Testing

For testing you will need:

* Compatible Jabra Headset.

* Access to Operata.

A machine with access to the Agent Softphone that has:

* The Jabra Chrome Host and Jabra Browser integration chrome extension installed.

* The Operata Chrome extension installed (Chrome or Edge browsers)

* Chrome/Edge Headset mic settings to use the Jabra Headset.

* Machine Headset settings to use the Jabra Headset.

Once you have all this enabled, make and end a call, data should now appear in the Playbook - Jabra.

Here's the details...

[Jabra Dashboard](/docs/help/jabra)