Agent Collector v1.8.7
4 months ago
12-Nov-2025
Remove audio setting capability from within Agent Copilot
Edge and Chrome browsers
- The capability to set the Mic and Speaker settings from within Agent Copilot has been removed to provide a more consistent experience to agents - changes only made using the native softphone or device settings.
- The AX Copilot alert has also been updated to remove the 'Change Device settings' button.