Agent Collector v1.6.8
almost 3 years ago
20-Jun-2023
Agent Collector (Chrome and Edge) improvements
- Updated the WebRTC collection method within Agent Messenger to align to standards across all browsers. This improves the compatibility and reliability of WebRTC and network metrics within Agent Messenger.
- Modern browsers manage memory more efficiently, and low-memory alerts can be triggered as a false positive with regards to CX and the agent experience. To this end memory alerts have been removed from agent messenger and the configuration UI.