OPDEV-776
about 4 years ago
16-Mar-2022
Orchestrator Privacy Controls enhancement
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Contact Trace Records (CTR) collected by Operata may contain sensitive data or personally identifiable information (PII). In some circumstances, customers may be required to redact certain sensitive data before it is sent to Operata.
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This is achieved though a new content redaction configuration managed via our API, which supports either whitelisting or blacklisting data, enabling customers to ensure no sensitive PII data is captured by Operata in call logs.