Improved

Version 2.1.4

RollingUpdate to prevent downtime - Change to method of delivering updates to remove any customer downtime and support 24x7 operations

Ignore RTT and MOS measures for on-hold period - Connect introduces non-service impacting latency when playing music/announcements, this data is ignored to avoid false reporting

Softphone white-listing - To improve security whitelist the origin(s) for use of the Operata softphone