Version 2.2.3
about 5 years ago
Date: 26-November-2020
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Chrome Extension - Platform changes needed to support the new Agent Chrome extension that enables full data collection, agent issue reporting and agent notification with no changes needed to the softphone deployment (native, custom or embedded)
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CCP Logging - UI and platform changes to support CCP log collection at levels ranging from Trace to Critical logs only.
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Outbound and Inbound logging - Data network collection now split into TX and RX performance.
Auto-Answer flag - 'Get the Details' now includes whether the call was auto-answered.
Support Button - new Icon added for one touch launch of the Operata help centre, to raise issues, access documentation and even see this Change Log!