Version 2.2.5
about 5 years ago
Date: 18-January-2021
Aria release - Changes to the Operata platform to support the new Aria release of Operata which includes support for a raft of new features:
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Agent Experience Collector - A browser based data collector and agent messenger for alerting and reporting issues.
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Agent Experience Monitor - Capture environmental data including browser, hardware, network and noise. Empower agents to resolve issues in their control.
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Rapid Deployment Toolkit - No-code and low-code toolkit for flexible and rapid deployment of Operata.
