Version 2.2.5

Date: 18-January-2021

Aria release - Changes to the Operata platform to support the new Aria release of Operata which includes support for a raft of new features:

  • Agent Experience Collector - A browser based data collector and agent messenger for alerting and reporting issues.

  • Agent Experience Monitor - Capture environmental data including browser, hardware, network and noise. Empower agents to resolve issues in their control.

  • Rapid Deployment Toolkit - No-code and low-code toolkit for flexible and rapid deployment of Operata.