API changelog - Operata Developer Hub

Releases that affect the Operata REST API. This page exposes an RSS feed for subscribers. For Collector and platform releases, see the Platform changelog.

18 May 2026

Docs refactor — API reference layer landed

Documentation release. No API behavior changed.This release ships the first complete API reference layer for the Operata API. Nothing changed in the wire protocol, authentication scheme, or response shapes — only the documentation. Existing integrations keep working without modification.Endpoints now documented end to endContact endpoints (5):

List contact summaries — GET /v1/data/calls.
Get a contact record — GET /v1/data/{contactId}.
List contact stats — GET /v1/data/calls/{contactId}/details.
List CCP logs — GET /v1/data/ccpLogs.
List users — GET /v2/admin/users.

Data redaction endpoints (3):

Get redaction config — GET /v1/config/REDACTION_CONFIG/json.
Update redaction config — PUT /v1/config/json.
Delete redaction config — DELETE /v1/config/REDACTION_CONFIG.

See the Data redaction overview for the redaction model and field-pattern syntax.Cross-cutting reference pages

Getting started — base URL, authentication header, and a first request.
Errors — the Stripe-pattern error table mapping HTTP status to error code and type, with the recommended client behavior for each row.
Pagination — cursor-based pagination, page size limits, and next_cursor semantics.
Rate limits — request quotas, the X-RateLimit-* headers, and 429 retry guidance.
Idempotency — the Idempotency-Key header, replay window, and supported methods.
Versioning — the v2 path prefix, the deprecation policy, and how breaking changes get announced.

Webhooks

Webhooks overview — Operata delivers webhooks via Amazon EventBridge. The page covers the delivery model, the event envelope, and how to subscribe an EventBridge bus.
Webhook events — the catalog of event types Operata emits, each with a sample payload.

What did not change

No new endpoints, no new fields, no removed fields, no changed response codes, no changed authentication. The API surface this release documents is the surface that has been live; this entry exists to anchor the changelog stream.