• Min call duration calculation - Automatically calculate the minimum call duration when entering load test (Simulate) parameters

  • Logging format to JSON - Expose the raw JSON details via the 'GET THE DETAILS' call records

  • Simulate Call Answer treatment 'w' abbreviation - Simplify answer call treatment with abbreviated wait statements

  • Email validation and welcome email - New Teammates to be sent an email validation email and then an email to set-their password

  • Connect-rtc-js v1.1.6 - Support for the latest rtc js

  • NETWORK PERFORMANCE dashboard updates - Add average figures for all collected data types (MOS, RTT, Packet Loss and Jitter)

  • Forgot my password' support on login page - Enable users to reset their own password from the main page

  • CSV exports - Ability to export softphone/network records from Get the Details dashboard UI

Conductor prototype release - Prototype release of the Operata AWS data aggregator (Conductor) to expose the performance of interactions within Connect.

Simulate 'whitelist' - Enable Admin users to limit the 'To' numbers used in Simulate Campaigns to 'Whitelist numbers only

NPM Package - Enable customers to use NPM on-line repository to pull the Operata collector into their Connect softphone browser