Headset Logs

📘
Headset Data Collection is Optional
Headset Data Collection is an optional feature, is OFF by default, and only supports certain headsets. Please see here for further information.

{
    "analytics": {
      "crossTalkTotal": "0.00",
      "crossTalkTotalPct": 0,
      "rxSpeechTotal": "0.00",
      "rxSpeechTotalPct": 0,
      "silenceTotal": "9.42",
      "silenceTotalPct": 100,
      "totalSeconds": "9.42",
      "txSpeechTotal": "0.00",
      "txSpeechTotalPct": 0
    },
    "deviceInfo": {
      "deviceConnection": "USB",
      "deviceName": "Jabra Evolve 75",
      "errStatus": 0,
      "firmwareVersion": "1.12.0",
      "serialNumber": "501AA5D6ABC9"
    },
    "status": {
      "audioExposure": {
        "avg": 0,
        "max": 0,
        "min": 0
      },
      "backgroundNoise": {
        "avg": 0,
        "max": 0,
        "min": 0
      },
      "boomArm": {},
      "muteCount": 0,
      "volUpDownCount": 0
    }
}

Field Name	Example Data	Description
crossTalkTotal	11.41	Cross Talk Seconds
crossTalkTotalPct	11.99	Cross Talk Percentage
rxSpeechTotal	5.78	Receive Audio Seconds
rxSpeechTotalPct	11.41	Receive Audio Percentage
silenceTotal	60.47	Silence Seconds
silenceTotalPct	63.56	Silence Percentage
totalSeconds	95.14	Call duration Seconds
txSpeechTotal	17.48	Transmit Audio Seconds
txSpeechTotalPct	18.37	Transmit Audio Percentage
deviceConnection	USB	Jabra headset connection
deviceName	Jabra EVOLVE LINK	Jabra headset type
errStatus	0	Jabra headset error status
firmwareVersion	3.1.0	Jabra headset firmware version
serialNumber	501AA5D6ABC9	Jabra headset serial number
audioExposure	65	Audio exposure measures (dB)
backgroundNoise	41	Background noise measure (dB)
boomArm	1	Incorrect boom arm position
muteCount	3	Number of mute events
volUpDownCount	14	Number of volume adjustments