Agent State. Logging
{
"state": "MissedCallAgent",
"timestamp": "2021-01-25T22:49:20.626Z"
}| Field Name | Example Data | Description |
|---|---|---|
| state | MissedCallAgent | The state of the agent softphone at point of change. |
Agent StateFurther information on the different Agent States can be found here
Updated 10 months ago