Charges

Estimated AWS costs against your AWS account to enable Operata integration to Amazon Connect, Contact Lens.

All charges relating to using EvenBridge, Lambda and its associated components are the responsibility of the customer and will appear on the Customers AWS account.

EventBridge pricing details are available here and vary between regions.

EventBridge charge example:

If your EventBridge Pipe in ap-southeast-2 using source Amazon Kinesis Data Stream receives 1 million contact events per month (i.e. 1 Million Amazon Connect interactions) your charges for sending those matching records to a target would be as follows:

  • Usage: Requests = 1 million
  • Charges: EventBridge Requests = 1M \ $0.40
  • Charges: API Destination target = 1M \ $0.24

Total monthly EventBridge charges = $USD 0.64

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Data Transfer Charges

You may incur additional data transfer charges for data out to the internet. You will be billed at standard AWS Data Transfer Charges.

Event Payload sizes are typically <10kB

Lambda charge example

If your Lambda Function in ap-southeast-2 is used to forward 1 million contact events per month (i.e. 1 Million Amazon Connect interactions) to the EventBridge payload for, then your charges for Lambda processing would be as follows:

  • Invocations = 1 million
  • Memory = 128Mb
  • Average Duration = 2ms

Charges: Total monthly Lambda charges = $USD 0.20


Secrets Manager

When CloudFormation creates an EventBridge API destination as part of the deployment, EventBridge stores the connection for it in a Secrets Manager secret with the prefix events.

The cost of storing the secret is included with the charge for using an API destination.

For more information, see API destinations in the Amazon EventBridge User Guide.