WebRTC Session

"webRTCSession": {
      "signallingEndpoint": {
        "fqdn": "wss://sydacwrtc01.niceincontact.com"
      },
      "eventTimer": {
        "initializationTimeMillis": 49,
        "preTalkingTimeMillis": 324,
        "handshakingTimeMillis": 268,
        "signallingConnectTimeMillis": 2,
        "gumTimeMillis": 36,
        "cleanupTimeMillis": 5,
        "iceCollectionTimeMillis": 103
      },
      "metrics": {
        "mos": {
          "min": 4.39,
          "avg": 4.41,
          "max": 4.43
        },
        "rtt": {
          "avg": 74,
          "max": 121
        },
        "jitter": {
          "avg": 2,
          "max": 6
        },
        "inbound": {
          "jitterBufferMils": {
            "min": 0,
            "avg": 0.31,
            "max": 1
          },
          "bytesReceived": 169788,
          "packetsReceived": 2336,
          "packetsLostPercentage": 0,
          "packetsLost": 0,
          "audioLevel": {
            "avg": 3.71,
            "max": 10
          }
        },
        "outbound": {
          "jitterBufferMils": {
            "min": 0,
            "avg": 1.76,
            "max": 5
          },
          "packetsLostPercentage": 0,
          "packetsLost": 0,
          "packetsSent": 2470,
          "audioLevel": {
            "avg": 392.79,
            "max": 2449
          },
          "bytesSent": 202087
        }
      },
      "mediaEndpoint": {
        "destinationPort": "3478",
        "sourcePort": "63921",
        "fqdn": "",
        "privateIp": "10.4.3.213",
        "transport": ""
      },
      "eventFailure": {
        "iceCollectionFailure": false,
        "setLocalDescriptionFailure": false,
        "signallingConnectionFailure": false,
        "gumTimeoutFailure": false,
        "createOfferFailure": false,
        "noRemoteIceCandidateFailure": false,
        "setRemoteDescriptionFailure": false,
        "gumOtherFailure": false,
        "userBusyFailure": false,
        "handshakingFailure": false,
        "invalidRemoteSDPFailure": false
      }

Field Name

Example Data

Description

eventTimer

"handshakingTimeMillis": 268

Collection of metrics relating to WebRTC session set-up.

metrics

"mos": {
"min": 4.39,
"avg": 4.41,
"max": 4.43
}

Collection of metrics relating to network and WebRTC performance

mediaEndpoint

"privateIP": "103.13.81.153"

NICE CXOne TURN service IP address