Amazon Connect

CCP, Streams & RTC Compatibility Matrix

The following versions of Amazon Connect Streams & RTC have been certified and are fully supported with Operata Collector.

CCP	Streams	RTC
v2	1.6.3	1.1.8
v2	1.6.0	1.1.6
v2	1.5.x	1.1.6

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Support for older versions
Older versions of CCP, Streams and RTC have been tested by Operata and may be supported with prior agreement. Please contact us to discuss your use case and version requirements.

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Amazon Connect GitHub Repositories
Additional information about Amazon Connect integration can be found in these GitHub repositories:

Streams

RTC