The following versions of Amazon Connect Streams & RTC have been certified for use with Operata Collector and are fully supported.
Support for older versions
Older versions of CCP, Streams and RTC have been tested by Operata and may be supported with prior agreement. Please contact us to discuss your use case and version requirements.
Amazon Connect GitHub Repo
Further information on the Amazon Connect integration can be found on the Amazon Connect GitHub Repo
Updated 10 months ago